Answered By: Editing 1 Last Updated: Apr 07, 2020 Views: 3145
1) If you're having a technical problem:
Try a different browser or restart your computer. If you are still having problems, reach out to the Air University Service Desk for technical assistance.
2) If you're having trouble accessing course modules:
Look for appropriate help options on the Canvas login page or sidebar.
Reach out to your institution or the Registrar for other enrollment issues.
3) If you are prompted for a login and password for AU Library databases, journals, or other content:
If you are an eSchool or SOS student, you may find your password in Canvas under the AU Library link under courses.
If you cannot find the password in Canvas, or are not an AU Blackboard/Canvas user, click the button below to make a password request:
Please note, only currently enrolled Air University students, faculty and staff are eligible for this password. The password request requires a valid .mil email address. No commercial email addresses or telephone requests will receive a response.
You can also always ask us a question!
For any other issues, contact your institution or the AU Service Desk.
Please visit the Blackboard login page for help regarding Blackboard.
Community College of the Air Force
For CCAF issues or questions, please visit the CCAF Homepage for help and contact information.
Web: eSchool help page
Distance Learning Programs, OLMP
Phone: DSN: 493-7902
Commercial: (334) 953-7902
Distance Learning Enlisted PMEs
Phone: DSN: 596-1736
Commercial: (334) 416-1736
USAF Supervisor Refresher Course: firstname.lastname@example.org
Air Force Culture and Language Center (AFCLC)